Job location: Heath, TX
Our technician completed a residential service call addressing multiple plumbing issues. In the kitchen bathroom, we removed and reinstalled a pedestal sink, replaced the faucet with a customer-supplied unit, and installed new flex lines and pop-up assembly. In the master bathroom, we identified a missing drain seal causing sewer odors and confirmed the issue with a smoke test.
Key Facts
- Service: Residential Service
- Location: Heath, TX
- Technician: Evan
- Completed: November 11, 2026
Called out for multiple items across the property, including a sewer smell coming from the master bathroom and installing a customer-supplied faucet in the kitchen bathroom. Upon arrival, we gave the customer pricing for everything. After approval, we started by turning the water off to the home.
We started in the kitchen bathroom. This bathroom had a pedestal sink installed in it. We unmounted the pedestal sink, removed it from the wall, removed the faucet from the sink, installed the new faucet, and remounted the pedestal back onto the wall. We installed new flex lines and a new pop-up assembly as well. We then reinstated water to the home, checked for proper operation, checked to make sure there were no leaks, and cleaned our work area.
We then went to the master bathroom. Upon arrival, there was already a spot that was most likely the cause of the issue. The master bathtub did not have a seal for the drain. The drain was completely exposed. We ran a smoke test to confirm this was the cause of our issue. After running the smoke test, we did confirm that the smoke was rolling up from the bathtub drain. All pictures are attached.
Service area: Rockwall, Royse City, Rowlett, Garland, Plano, Highland Park, University Park
Hours: Available 24/7 — no overtime charges
Licensed: TX Master Plumber #41106. Fully licensed and insured.
Credentials: BBB A+ Rated · Family-Owned Since 1970
Contact: (214) 729-3586
Serving customers since 1970.