Job location: Rockwall, TX
A commercial building's first floor toilet was leaking and creating a slip hazard in the restroom. Diagnostics revealed a faulty gasket between the tank and bowl causing water to spray. The technician temporarily tightened the connection to stop the leak. A new gasket was ordered for permanent repair, with installation scheduled for Monday.
Key Facts
- Service: Commercial Service
- Location: Rockwall, TX
- Technician: Evan
- Completed: October 29, 2026
Called out to a commercial building for a first floor toilet leaking and causing a slip hazard in the restroom. Upon arrival, we ran diagnostics and determined that water was spraying out the back of the tank due to a faulty gasket between the tank and bowl. We made a temporary fix by tightening it down so the spraying has stopped. We are ordering a new gasket that will arrive over the weekend. We will return on Monday to install it and permanently fix the toilet. Pictures attached.
Service area: Rockwall, Royse City, Rowlett, Garland, Plano, Highland Park, University Park
Hours: Available 24/7 — no overtime charges
Licensed: TX Master Plumber #41106. Fully licensed and insured.
Credentials: BBB A+ Rated · Family-Owned Since 1970
Contact: (214) 729-3586
Serving customers since 1970.